This module covers both the transactional and emotional journey that individuals and organizations go through during the process of change. We’ll learn about the “Process of Transition” and the “Emotional Change Curve”. Participants are asked to deconstruct previous change initiatives to determine what has worked and not worked for them in the past. After reviewing the important ADKAR change model, we spend some time reviewing a framework for leading change and finally complete a group activity applying what we learned to real current changes participants are facing.