As any good client leader knows it can be difficult to define exactly what it is we do because our skills are put to the test in so many areas, every day. We are called upon to foster strong client relationships, drive growth, develop high-performing teams, make smart strategic decisions and sell transformational ideas – all at an unprecedented time of accelerated pace and competition in our industry.

That said, there has never been a more exciting time to work in the creative industry if you have the right tools. In this hands-on course, participants will learn how to:

  • Use principles of DiSC to get a clear understanding of their style and how to flex their style to clients, co-workers, agency partners, and more
  • Understand clients and deliver on what they want
  • Sell transformational ideas without being a ‘sales person’
  • Offer feedback, embrace conflict, and say ‘no’ without ever using that word
  • Lead high-performing teams
  • Understand and exhibit executive presence
  • Increase resilience and better manage stress
  • Define their personal brand and identify their authentic leadership style